Tuesday, March 31, 2015

Ipad/Iphone SSID Join issue

I have seen this happen to more people than I can count.

Symptoms:


  • Ipad/Iphone can't join a wireless network
  • Ipad/Iphone can't roam properly
  • Laptops and androids join/roam just fine
  • Debugs on the Controller show the Ipad/Iphone joining 


Solution:

Turn on Fast SSID switching.


















The apple devices for whatever reason try to join a 2nd SSID before they receive the response from the controller. With the option disabled the WLC sets a delay before the devices and join a different SSID.  The vicious cycle begins.

Nothing make people more irritated than not being able to use their shiny apples.

References:
rscciew